How can we help?

Error message processing credit card returns through OnSite with the Credit Card Plugin.

Greg Stevens
10-10-2019
Tags: accounting, creditcards, refund, refunds

If you are trying to process a credit card refund through OnSite and receive an error reading "No Valid Transaction ID" this is due to a setting that will need to be turned on from Authorize.net.  You will need to contact Authorize.net and have them turn on "Allow Unlinked Transactions".