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  • EDP: How does OnSite integrate with InkSoft?
    Answer: OnSite integrates with InkSoft's online webstores by using our EDP interface.  Below are some links to videos that will show you how this integration works. ...
  • Payments: How do I handle factoring invoices and payments in OnSite?
    Answer: Some of our customers choose to have an outside company factor their open invoices.  This means that they "sell" the receivable to a company and ...
  • Remote Access: Can OnSite be run on an iPad or other tablet device?
    Answer: Yes it can.  Using RDP (Remote Desktop) or other apps, you can access your OnSite system from an iPad, Android, or other tablet.  Watch the ...
  • Remote Access: What is the best way to access OnSite remotely?
    Answer: There are several different technologies you can use to access your OnSite system remotely.  This is useful when you want to work from home, access ...
  • New Customer Training: What are training programs?
    Answer: Training Programs are videos or documents that will walk the reader through what videos and documents they should study to understand a certain subject.     For ...
  • User Tools: How do I use the Calendar in OnSite?
    Answer: OnSite has a calendar feature that allows users to keep track of  different tasks.  There are calendars for tracking production jobs, designs, user activities and ...
  • New Customer Training: 100 - Remote Training - Overview
    Answer:               Remote Training Overview Thanks for being the latest ShopWorks customer!  With over 950 installs since 1997, we have a ...
  • New Customer Training: 101 - Remote Training - Employee Setup
    Answer:   Your system will have been installed with a set of Default Employee Roles.  These are default employees with access assigned for the specific department they work ...
  • System Basics: Basics for Using OnSite
    Answer: Review video below, which will show you how to use all basic features in OnSite System Basics       ...
  • System Basics: What are "contacts"?
    Answer: Contacts are people that are related to Customers, Marketing Prospects and Vendors.  Contacts have additional information linked to them including addresses, phone, fax and email ...

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